THE CHATVISOR BLOG

#1 How to connect your Facebook Page to Chatvisor

#1 How to connect your Facebook Page to Chatvisor

Welcome to our “How To” series. The next 6 Blogposts will guide and show you everything you need to know about Chatvisor and its possibilities. You will learn how you can generate a steady flow of new subscribers, how you can accurately target your messages to your subscribers’ interests and how you can automate your Messenger Marketing activities. In this six-part Tutorial series we will use the SLOTH company as an example.

July 1, 2018
#1 How to connect your Facebook Page to Chatvisor

#1 How to connect your Facebook Page to Chatvisor

Welcome to our “How To” series. The next 6 Blogposts will guide and show you everything you need to know about Chatvisor and its possibilities. You will learn how you can generate a steady flow of new subscribers, how you can accurately target your messages to your subscribers’ interests and how you can automate your Messenger Marketing activities. In this six-part Tutorial series we will use the SLOTH company as an example.

How To's July 1, 2018
Individualize BrowsXP to your needs.

Individualize BrowsXP to your needs.

BrowsXP is the perfect supplement for your 360 ° Digital Customer Journey. Your customer support will be more efficient, more on point and more user friendly than before. The User Experience will benefit crucially, because your support agents are able to see the world literally through the customer’s eyes and can better adjust the support to the needs of your users. The support experience will be more personal and interactive - so customers are more willing to trust your agents, your brand and your company.

Messenger Facts December 5, 2018
Why it’s now more important than ever to invest in excellent Service.

Why it’s now more important than ever to invest in excellent Service.

Thanks to the internet one product can be bought in minimum 10 different ways. Often consumers use price comparison tools like “Geizhals.at”. So the competition is huge and you do not always want to win the argument over price, because that’s an ongoing facing downwards spiral and sometimes you simply cannot effort to play this game. And you don’t need to. Win the customer over service. Best Service wins.

Messenger Facts December 5, 2018
The new kind of User Experience Testing.

The new kind of User Experience Testing.

When you are implementing new features in your website the most important and critical point is how users are adapting to the new feature and are they using it as intended. Do they understand the purpose and your navigation? Target Group. Of course you can test your feature with maybe 5 or 10 users. But as usual these tests are expansive and it’s hard to find people which reflect the target group exactly.

Messenger Facts December 5, 2018
3 ways to enhance your Automotive Dealer CRM.

3 ways to enhance your Automotive Dealer CRM.

Entrepreneurial customer centricity is one of the key factors for automotive dealers to stay competitive and successful. In times where dealers need to adapt more and more to the digitalized world they often need support. What can you do to help your dealers? Offer Digital Trainings. Dealers are specialized and trained to sell cars - not to update websites. In bigger dealerships it’s easier to hire one dedicated person for all digital tasks, but what do you do with the medium and small sized businesses?

Messenger Facts November 20, 2018
Drive your B2B Automotive Sales Performance.

Drive your B2B Automotive Sales Performance.

The average consumer visits a dealer showroom for purchasing a car once or twice during the purchase process. An average business consumer visits the showroom sometimes not even once. So how do you care for customers the dealer never sees? How can you guarantee also in the future with upcoming online car sales portals a first class user experience and state of the art service? People matter. At first of course you need the people.

Messenger Facts November 15, 2018
Increase customer satisfaction of your car configurator.

Increase customer satisfaction of your car configurator.

Buying a car is the second most important investment in a human life after real estate. But the emotional journey for your customer to his dream car is paved with obstacles and it starts already with the online car configurator. Everybody knows the struggle – configuring a car online is not easy, especially with all the possible features and combinations. If we then think about the typical new car buyer of a premium brand which is between 40 and 65 years old we can imagine how they feel during the configuration process.

Messenger Facts October 30, 2018
Co-Browsing vs Screen Sharing - Different Name, Same Package?

Co-Browsing vs Screen Sharing - Different Name, Same Package?

If your company operates in the customer support sector you might have already heard the terms Screen Sharing and Co-Browsing. If you have been browsing our website, you have surely read them somewhere. But now you may wonder… What are those? Are they the same? Where are the differences? Fear not! In this Blogpost we will give you an outline on the differences – and what to use them for!

Messenger Facts October 15, 2018
Case Study - KRONEHIT

Case Study - KRONEHIT

KRONEHIT is the biggest private radio station in Austria with 835.000 daily listeners (Radiotest 2018_2, GfK/Akordata) and has a huge community on social media. However, they experienced the effects of ongoing algorithm changes and felt like they didn´t use their full potential. KRONEHIT decided to invest into Messenger marketing and turned to Chatvisor for help. In just 1.5 months, KRONEHIT built a significant 4-digit subscriber base with average click rates of 49 % on their daily broadcasts.

Case Studies October 8, 2018
Intersport´s Road to Public Hiking Day

Intersport´s Road to Public Hiking Day

Organising big events with your customers is cool and strengthens the bond between you and customer. But most of the time this registration process is a real hassle. The customer has to go to a website, enter their data, confirm the registration and wait for confirmation. Or worse – he has to fill in a paper form. Intersport Austria found a smart and easy way around this problem.

Case Studies October 5, 2018

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