Segment your loyal followers with Custom Groups!

November 20, 2017

With Chatvisor you’re now able to create Custom Groups. For example when being a shop it might be interesting to make some more detailed customer segmentation. By creating Customer Groups you can pick your most important customers like your steady ones out of your subscriber list to send them additional or special offers!

In order to create one go to “Community > Groups”:

With the Broadcast function you’re then able to send your news to this specific group of subscribers. Simply go to “Broadcasts > Direct” read more, define what type of message you want to send and choose “Customer Group” instead of “Subscribed Category”. This will allow you to choose the group you want to send to, here in my case it’s the previously created “Steady Customers”-group.

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