Answer general Questions
Automate customer enquiries that occur again and again, but which can actually be answered in general. Help your customer to help himself, let him find his answers by himself.
Generate and qualify Leads
Start automated conversations with customers who show a buying interest. Through WebChat Rules, Chatvisor recognizes appropriate behavior and triggers Chatbot interaction to retrieve relevant contact information.
Let Chatbot delegate Requests
Use chatbots to clarify general questions of a support request and create a first context for employees. Let the Chatbot, after gathering the contextual information, hand over the conversation directly to a suitable, available employee.
Export Data from Answers
Finished conversations and answers to standard questions can be easily exported through various export functions (export API, CSV export, ...) to import them into existing systems such as CRMs.