Customer Service Suite

Session Recordings

Relive the experience customers have on your website or web application. Understand how they act and behave, so you can optimize.

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In BrowsXP, we developed the leading technology for WebAnalytics. BrowsXP records (Session Recordings) and evaluates (e.g. WTF Factor) customers that browse your website or web application.

Let us elaborate together, what value Chatvisor can provide to your organization. Talk to one of our experts learn more about your potential.

Customer Journey Analytics

Session Recordings
Learn exactly what the customer experienced by reliving how he browsed your website. See the problems he faced first-hand.
The higher the factor, the more unusual the customer acted. Don’t watch recordings all-day. Find sessions that are worth to be looked at quickly.
With BrowsXP, all that’s recorded can also be watched in real-time. Join customers throughout their journey on your website.
Manage what website content shall be recorded and what not. Mask personally identifiable customer information and comply with privacy laws.
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Live Analytics & Notifications

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Chatvisor analyses customer sessions in real-time. Define events and conditions - when the customer triggers and matches them you will be notified. For example when a customer is in an advanced process committed a specific product configuration or shows signs of buying.

What makes BrowsXP unique

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    Works out-of-the-box
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    Support complex Websites
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    Maximum Security & Privacy
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    Simple Implementation
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    Cloud or On-Premise
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    No additional Load for Website

Let us elaborate together, what value Chatvisor can provide to your organization. Talk to one of our experts learn more about your potential.

These Features combine well with

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