Redefine Customer Engagement

At Chatvisor, our solutions bolster company-customer relationships. Resolve issues quicker with Co-Browsing, and see from the customers’ perspective. Demystify user behavior via Session Recordings, and learn from accompanying analytics in replay.

Co-Browsing

Co-Browsing

Co-Browsing streamlines communication between customer and agent through advanced, hassle-free screen sharing technology. Use Chatvisor to Co-Browse with customers on any device, across all browsers - without downloads or installation.

Live Chat & Webcalling

Live Chat & Webcalling

Provide a seamless customer service experience across multiple channels, all managed efficiently within one platform. Deliver a customer-centric experience, and up your conversion rate with an omnichannel approach.

Chatbot

Chatbot

Implement Chatvisor's customizable Chatbots to support your customers 24/7. Use our Chatbots on your website to answer general questions and distribute customer support requests to the appropriate team members.

Session Recordings

Session Recordings

Relive every move visitors make on your website or web application with our Session Recordings feature. Analyze critical customer behaviors and understand how customers navigate your site from an informed, contextualized perspective.

Heatmaps

Heatmaps

Chatvisor Heatmaps help you visualize how and where users spend time on your website or web application. See which features and texts your visitors engage with or ignore using easy-to-interpret graphs.

Behavioral Rules

Behavioral Rules

Define user behavior that is of interest to you. Find Session Recordings where users display pre-specified behaviors, like clicking a specific button or hovering over a designated element. Alternatively, opt for real-time engagement and watch behaviors unfold as they happen.

One platform, three solutions

Chatvisor’s tools facilitate a smoother user experience for your customers and generate actionable analytics to help you reduce bounce rates and increase conversion.

Sales

Use Chatvisor to conduct customer appointments digitally - from the time an appointment is made to the legally binding conclusion through electronic signature. As easy as possible - no download, no installation and completely device-independent.
  • Conference Calling
  • Screen Sharing
  • Appointment Scheduling
  • Web & Document Co-Browsing

Customer Service

Empower your team to deliver the highest quality customer service in online sales and support. Communicate with customers in their preferred channel, increase efficiency, and find precise answers for complex questions more easily.
  • Co-Browsing
  • Omnichannel Chat
  • Voice & Video Chat
  • Chatbot Builder

CX Analytics

Understand the problems customers face on your website with analytics. Relive their experiences through Session Recordings and Heatmaps to identify weak spots, and use filters to review only the most relevant, teachable Session Recordings.
  • Session Recordings
  • Conversion Funnels
  • Heatmaps
  • Predictive AI
  • BMW Austria
  • Erste Bank
  • Generali
  • Markel Insurance
  • GlobeAir
  • Oberbank
  • 3 Banken IT
  • Volkskreditbank AG
  • Urlaubsguru
  • Kronehit Radio
  • WKO
  • Hitradio Ö3
  • ProSiebenSat1
  • Ringana
  • Intersport
  • Tractive

Data Protection: Chatvisor is GDPR Compliant

Data security is of utmost importance to Chatvisor. With the General Data Protection Regulation (GDPR), EU citizens have increased control over their personal data. At Chatvisor, we are fully compliant with the EU GDPR, respect all individual citizen rights, and assure that EU citizen data stays within the EU.

Get Started Now

Get in touch with us and learn how Chatvisor can equip you with the power to deliver better customer experiences.

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