Redefine Customer Engagement

Chatvisor is your all-around solution to increase customer engagement using the benefits of Messengers, while elevating your customer support to the next level.

Facebook Messenger

Utilize Chatvisor to engage with, learn about and help your customers

Use Messengers for more than answering requests, use them to actively engage with customers. Understand customer journeys in Messenger and beyond. Help website visitors finding what they're looking for with instant screen sharing - no download necessary.

Newsletter

Messenger Newsletter

Individual, scalable 1on1-Communication

Keep your customers, your audience updated with your latest news, upcoming events and valuable content. Chatvisor covers the whole picture from getting people effectively to your Messenger channel, allowing them to opt-in and managing the content you’d like to be delivered.

Community

Community Management

Support Automation through Messenger

Build strong customer relationships. Automate customer support requests from your Facebook Page and solve them in Messenger. Due to sentiment analysis algorithms Chatvisor recognizes requests, reclamations, etc. and informs the relevant support authority to take care of it.

Community
Analytics

Analytics

Get to know your customers better

Having the right information helps making the right decisions. Chatvisor helps you make the right decisions by gathering information about your customers. We’re putting relevant insights from your web site, Facebook Page and Messenger channels into context.

Why Facebook Messenger?

When interacting with friends and family, Messaging-Apps are the preferred way of communication today. Therefore, companies should think of integrating these channels for customer communication to actively inform about news and to support. The numbers don't lie:

  • 1.3 Billion

    Active Users

  • > 90 %

    Open Rate

  • ø 25 %

    Click Rate

Messenger

GDPR compliant per default

Due to the GDPR, EU citizens receive more extensive, clear formulated rights to control their personal data. By default, Chatvisor is compliant to all individual citizen rights and assures that EU citizen data stays within the EU.

Are you ready to boost your engagement?

From our Blog